The figure
4.5
Out of 5, worked out from the 18 scores on this page. It is not a number chosen because it reads well: edit one entry and the build either recalculates it or stops.
How they split
The visits that went sideways are printed alongside the ones that did not. A wall of top marks tells a reader nothing, and a bench that has never had a part turn up wrong is a bench nobody has ever used.
Every one of the 18
The lower cavity stopped heating entirely after a lightning night. He isolated a failed relay on the control and a bake element that had gone with it. Parts came in over two appointments, which dragged the job out.
Rosamund A.2026-07-21
It stopped mid programme and would not restart. The inlet valve had silted up after the water main work on our street. He fitted a new valve, flushed the line and ran a full programme through before leaving.
Ferris T.2026-07-02
The griddle would not hold a steady heat across the plate after the storm season. He found moisture had got into the element junction, dried and rebuilt the connection and replaced the control thermostat with it.
Verena J.2026-06-30
Condensation kept collecting along the top of the door frame all summer. He tracked it to a mullion heater that had gone open circuit and a gasket that had lost its shape. Both were replaced, though the gasket took a second trip.
Tobias N.2026-06-24
The freezer drawer was frosting over while the fridge side stayed fine. He found the drawer gasket pulled away at one corner and the air baffle jammed. Both sorted, and he stayed to watch the first defrost run through.
Lucasta W.2026-06-09
The oven took forever to come up and never quite got there. He tested the element, found it drawing low and one terminal discoloured, and replaced the element with the block behind it. Roasting times are back to normal.
Delphi K.2026-05-19
The undercounter machine was flooding the bin with water instead of ice. He replaced a stuck fill valve and the thermostat behind it, then cleaned the drain that had grown a biofilm in the humidity. No more slush.
Caius H.2026-05-01
The hood blower had gone rough and the light circuit was flickering with it. He replaced the blower motor and the corroded lamp sockets, then resealed the roof cap where rain had been getting into the duct.
Merrick F.2026-04-28
The clear ice unit had almost stopped producing and what came out was hollow. He descaled the evaporator plate, replaced the water pump and set the fill so the cubes form full. It fills the bin overnight again.
Waverly P.2026-04-11
Our oven fan had turned into a howl loud enough to hear from the porch. The motor bearing had rusted through, which he put down to steam finding its way past a tired door seal. He changed the motor and the seal.
Barrett L.2026-03-27
Salt air had eaten the vent grille and the unit was overheating by the afternoon. He cleaned the condenser, fitted a new grille and rinsed the coil properly, then showed me how often that needs doing this close to the water.
Persis G.2026-03-10
Our oven was running well over the set point and burning the outside of everything. He calibrated it against his own probe, then found the sensor had drifted badly and replaced it. Baking is predictable again.
Sabra C.2026-02-23
Ours had begun leaving a gritty film and would not drain cleanly. He found the sump filter blinded and the check valve stuck part open from mineral build up. Cleaned the first, replaced the second, and it empties properly now.
Emeline R.2026-02-05
The door had begun slamming down rather than holding wherever I let go. He replaced the counterbalance springs and the cables that had frayed at the pulley. It holds at any angle now and closes quietly.
Oriana S.2026-01-14
Two of the burners lit but dropped out whenever the hood ran on high. He found the makeup air path blocked and the burner shutters set wrong for our supply. He corrected both and they stay lit at any fan speed.
Ignace D.2025-12-16
One burner clicked away long after it had lit, even in the rain when the whole kitchen was damp. He dried and resealed the igniter well, replaced a cracked electrode and the clicking has stopped for good.
Grantley V.2025-11-05
The unit iced up at the back every few weeks all through the wet season. He measured the defrost circuit, found the thermistor drifting and the drain heater dead, and replaced both. The icing has not come back.
Corwin M.2025-10-30
After the August outage the column came back on but never pulled down past the mid forties. He found the compressor start components cooked by the restoration surge and swapped the whole relay pack. It holds temperature again.
Halcyon B.2025-09-08
How to read these
Each entry is filed under the equipment it concerned and the region it happened in, so the page for a category shows the feedback belonging to that category and a region page shows the work done there. Names appear as a first name and an initial, which is as much as anyone agreed to publish.
No entry quotes a figure. What a visit costs is on the pricing page, where it can be checked against the invoice, and what happens if a repair does not hold is on the warranty page. If a fault above sounds like yours, the page for that equipment type explains how it gets diagnosed. $129 flat diagnostic fee, credited toward the repair when you approve the work. 90 days on labor, 365 days on parts, genuine OEM parts only.
Book a diagnostic on your own appliance
You get a written estimate before any part is ordered or any labor begins. Nothing proceeds without your approval.
Northeast Florida Appliance Service is an independent appliance repair company. We are not affiliated with, authorized by, or endorsed by any of the manufacturers named on this site. All brand names and model numbers are the property of their respective owners and are used only to identify the appliances we service.